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FAQ

What are the typical job duties in medical office administration?

Answer

Specific roles and responsibilities will vary by position. Medical office administrators and assistants typically perform a variety of clerical duties, including answering phones, scheduling appointments, processing & organizing patient records, bookkeeping & accounting tasks, and other customer support.

Work environment

Jobs in medical administration are most often found in an office environment within a healthcare facility. A typical work week for full-time employees is 40 hours, Monday–Friday with the possibility of paid overtime, depending on the employer.  Employers may additionally offer benefit packages which may include health insurance, paid vacation, and a retirement savings plan such as profit-sharing or 401(k). Some employers also have part-time opportunities available.

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Bureau of Labor Statistics (BLS), U.S. Department of Labor, Occupational Employment and Wage Statistics 2023 / Occupational Outlook Handbook 2022. BLS estimates do not represent entry-level wages and/or salaries. Multiple factors, including prior experience, age, geography market in which you want to work and degree field, will affect career outcomes and earnings. Herzing neither represents that its graduates will earn the average salaries calculated by BLS for a particular job nor guarantees that graduation from its program will result in a job, promotion, salary increase or other career growth.

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